Augeas

This will be interesting. For a start, I have never seen any folder in Temp Int Files that hasn't been created by windows, so I can only assume that the anti-phish application placed it there in the knowledge that it would be deleted by the browser or other means. I don't know what CC will do if you try to exclude this folder, I have never told CC to delete a folder (such as temp int files) and retain another folder inside it. I'm sure somebody has. What do you mean by this?

Hmm, three hours to go. Do you need your pc or just the camera for work? If the former, can you borrow/pinch another pc and load the software/vids on to that, and then use that pc? If the latter, then download the camera onto another pc, or nip out and buy another memory card.

No, the options are still there, in the usual drop-down list.

I'm just glad it was something straightforward!

When you run Analyse, does the text window list the full address of each file in the folders to be cleared? (I assume that Custom Files and Folders is ticked?)

Does it mean in the browser privacy options?

On the first topic I guess it's because Cleaner cleans the Temp Internet Files, on the grounds that what's there are temp internet etc. It doesn't evaluate each individual file. Nothing of lasting value should be stored there. On the second topic I don't know. Do you have MyspaceIM (whatever that is) installed? Perhaps it's a loose entry left behind after the uninstaller installation, if you see what I mean.

I can't reproduce this with a flash drive. Set to drive G, open/cancel or open/change options, stays at G, scans G. I don't run with an ini file, could it be anything to do with this if you use it?

No you can't, not with Recuva anyway. In time these entries in the MFT will be overwritten with new file names (assuming you keep on creating new files). If there is a particular filename you want to get rid of then don't run CCleaner or any other cleanup software, don't delete your temp internet files, and just browse away. When your bad filename has disappeared then cleanup.

Do you have Window Size/Location Cache ticked?

The only thing you can do on non-system drives is include specific files or folders in the Include option of CC. Bear in mind that any folders included will have their entire contents 'cleaned'. not just apparently temp files.

Except for Auto Complete, these are the settings I use. (So they must be OK.) Auto Complete brings up a message saying that saved passwords will be deleted, so I don't tick that. Davey's advice about browser settings is fine, I think you need to check what they are on your browsers.

Just post the info here. The Piriform developers do drop in from time to time, but my money is on there being no 'evidence'.

That's good. Insensitive maybe, but good.

The secure delete option is triggered in Cleaner/Options/Settings. If you select Secure deletion the data in the files that CC is configured to delete will be overwritten, making them unrecoverable, and the file names changed to some variant of ZZZ.ZZZ. The various secure delete options are for single or multiple overwrites: I believe that the general concensus on this forum is moving towards only one overwrite being quite sufficient. Remember that you will have to set your pc so that Cleaner does the deletion, not your browser, so don't have any options to clear cookies or temp internet files set in your browser, and do have those selected in Cleaner. You will become more familiar with CC as you use it, as with any software. Secure deletion does not apply to IE index.dat files, as they have to be deleted by the O/S at pc boot time. You could run Recuva, select the index.dat files, and secure delete them there. How people use their pcs and CC must vary widely. I rarely use secure deletion as it takes longer, if I have anything I want to secure delete I run CC in normal mode, do my work on the sensitive files, and then run CC in secure delete mode. It's up to you how you do things. If you have any specific questions just ask.

It sounds entirely bogus to me. To add to your list, what made the IT person say that CC scrambled the hard drive? Wouldn't the evidence be unobtainable? I think that it's silly to say that CC did this, or any application. CC uses standard Windows file access methods, and I doubt if there's a 'delete all, scramble drive' command. Ask the IT person how CC did this, I'm sure Piriform wold be interested to know.

Yes, it would be a nice and handy tweak, when you want to just securely delete one file. I'm rather curious, why would you want to secure delete a cleaner.exe? (Excuse the excess of split infinitives.)

Q, how did you delete your video files?

There isn't such an option in CC. I believe it's because the locations for the files that CC cleans are by default on the system drive, and CC can't establish easily whether similarly named files on non-system drives are cleanable or not. You can use the Include option to wipe specific non-system-drive files and folders (noting that all files in an Included folder will be deleted irrespective of their names or importance).

Well I'll be. I knew this option existed, but for some reason I didn't think it did what it said. I've just tried a test and it does indeed recreate the folder structure. Go for it!

Unfortunately I know of no automatic way to do this. What you could do is sort the Recuva output by path name, build up directory structures on your recovery drive to match the paths found, select all files from a particular path and restore them to the corresponding folder. Continue until fed up.

There may be a chance that an edit copy exists under a temp name without a file extension. Run another deep scan (not too onerous on a flash drive) and sort the results in date/time order. Then if there's only a relatively small amount found recover them to your hard drive, rename them with the extension name of your file, and try to open them. It's a slim chance.

I find that if you run CC Analyse it takes a certain amount of time, then if you run Clean it's very fast. However if you run Anaylse a second time (without the Clean step) it is fast: if you reboot and run Clean without a prior Analyse it is slower. From that I deduce (probably without much foundation) that Clean runs an implicit Analyse, unless a prior Analyse has already been run, when it uses that. Hopefully checking what it's merrily deleting. I've just run Analyse again without rebooting and it took 1.5 secs, far less than the 11.4 a few hours ago. Possibly, Keith, if you'd just gone into Clean it would have taken somewhere nearer to 25 secs.

I rebooted and ran CC analysis phase. It took 11.4 secs for 19.4 mb, which is far greater than usual. I know that the amount to be deleted is not necessarily relevant (to find one small folder takes as long as finding a large one), but peculiar. I'll check again at next reboot.l

I did notice when I ran the analysis stage this morning, just to keep an eye on things, that it seemed rather slow, with a slow turnover of displayed file names. Of course a second run is immediate. I'll reboot later and try again. (CC 2.11.636, XP Home SP2, no fancy applications). This is the second time I've run the new release, I didn't notice any slowdown on the first run, but I might not have been paying attention. Mind you startup is now taking 60 secs instead of 35, with a lot of drive whirring going off.