bgriffin_tpa

I upgraded to 1.37.0456..also was running SystemMechanic 7.0..which was in idle and not doing anything..when I ran CCleaner, I got no error message, but rebooted as usual after doing so, as I had many times before..no other apps were in the task bar..here is the user.dmp from..microsoft/drwatson folder: ----------------------------------------------------------------------------------------- Application exception occurred: App: E:\Program Files\CCleaner\CCleaner.exe (pid=3420) When: 2/6/2007 @ 18:57:50.860 Exception number: c0000005 (access violation) *----> System Information <----* Computer Name: TOSHIBA-USER User Name: Toshiba Terminal Session Id: 0 Number of Processors: 1 Processor Type: x86 Family 15 Model 2 Stepping 9 Windows Version: 5.1 Current Build: 2600 Service Pack: 1 Current Type: Uniprocessor Free Registered Organization: Registered Owner: Toshiba *----> Task List <----* 0 System Process 4 System 560 smss.exe 624 csrss.exe 648 winlogon.exe 692 services.exe 704 lsass.exe 884 svchost.exe 984 svchost.exe 1164 svchost.exe 1220 svchost.exe 1436 Explorer.EXE 1480 spoolsv.exe 1592 00THotkey.exe 1612 igfxtray.exe 1636 hkcmd.exe 1644 PmProxy.exe 1652 Ltmoh.exe 1660 AGRSMMSG.exe 1676 Apoint.exe 1684 TFNF5.exe 1692 TPWRTRAY.EXE 1704 TouchED.Exe 1760 NDSTray.exe 1768 ezSP_Px.exe 1852 ccApp.exe 1884 Apntex.exe 1904 pinger.exe 708 msmsgs.exe 1092 navapsvc.exe 1560 SMAgent.exe 300 ccEvtMgr.exe 2452 wuauclt.exe 3420 CCleaner.exe 3472 drwtsn32.exe *----> Module List <----* (0000000000400000 - 0000000000495000: E:\Program Files\CCleaner\CCleaner.exe (0000000010000000 - 0000000010008000: E:\Program Files\CCleaner\lang-1033.dll (000000005ad70000 - 000000005ada4000: C:\WINDOWS\System32\uxtheme.dll (0000000070a70000 - 0000000070ad4000: C:\WINDOWS\system32\SHLWAPI.dll (0000000073420000 - 0000000073573000: C:\WINDOWS\System32\MSVBVM60.DLL (00000000745e0000 - 00000000748a6000: C:\WINDOWS\System32\msi.dll (0000000075e90000 - 0000000075f37000: C:\WINDOWS\System32\SXS.DLL (0000000075f40000 - 0000000075f5f000: C:\WINDOWS\system32\Apphelp.dll (0000000076fd0000 - 0000000077048000: C:\WINDOWS\System32\CLBCATQ.DLL (0000000077050000 - 0000000077115000: C:\WINDOWS\System32\COMRes.dll (0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll (00000000771b0000 - 00000000772d1000: C:\WINDOWS\system32\ole32.dll (0000000077c00000 - 0000000077c07000: C:\WINDOWS\system32\VERSION.dll (0000000077c10000 - 0000000077c63000: C:\WINDOWS\system32\MSVCRT.DLL (0000000077c70000 - 0000000077cb0000: C:\WINDOWS\system32\GDI32.dll (0000000077d40000 - 0000000077dcc000: C:\WINDOWS\system32\USER32.dll (0000000077dd0000 - 0000000077e5d000: C:\WINDOWS\system32\ADVAPI32.dll (0000000077e60000 - 0000000077f46000: C:\WINDOWS\system32\kernel32.dll (0000000077f50000 - 0000000077ff7000: C:\WINDOWS\System32\ntdll.dll (0000000078000000 - 0000000078086000: C:\WINDOWS\system32\RPCRT4.dll *----> State Dump for Thread Id 0xd60 <----* eax=c0000000 ebx=00000000 ecx=40000000 edx=008d3810 esi=7198082d edi=0012fc64 eip=7198082d esp=0012fb3c ebp=0012fb64 iopl=0 ov up ei ng nz na po cy cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000a87 function: <nosymbols> No prior disassembly possible 7198082d ?? ??? 7198082f ?? ??? 71980831 ?? ??? 71980833 ?? ??? 71980835 ?? ??? 71980837 ?? ??? 71980839 ?? ??? 7198083b ?? ??? 7198083d ?? ??? FAULT ->7198082d ?? ??? Error 0x00000001 7198082f ?? ??? 71980831 ?? ??? 71980833 ?? ??? 71980835 ?? ??? 71980837 ?? ??? 71980839 ?? ??? 7198083b ?? ??? 7198083d ?? ??? 7198083f ?? ??? 71980841 ?? ??? *----> Stack Back Trace <----* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll - WARNING: Stack unwind information not available. Following frames may be wrong. *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\System32\ntdll.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\System32\MSVBVM60.DLL - ChildEBP RetAddr Args to Child 0012fb38 77d43a68 001901fc 00000046 00000000 0x7198082d 0012fb64 77d4a8f9 7198082d 001901fc 00000046 USER32+0x3a68 0012fbcc 77d4450d 00000000 7198082d 001901fc USER32!wsprintfA+0x216 0012fc20 77d47891 00607030 00000046 00000000 USER32!PostMessageA+0xad 0012fc48 77fb4da6 0012fc58 00000030 00607030 USER32!UserLpkPSMTextOut+0x8e 0012fcc8 734301ee 00d01f9c 000e0246 00001050 ntdll!KiUserCallbackDispatcher+0x13 0012fce8 77d43a68 000e0246 00001050 00000000 MSVBVM60!ThunRTMain+0x23dc 0012fd14 77d43b37 734301d5 000e0246 00001050 USER32+0x3a68 0012fd7c 77d4546b 00000000 734301d5 000e0246 USER32+0x3b37 0012fdb8 77d45f69 006005d0 00600540 00000000 USER32!ReleaseDC+0x12a 0012fdd8 73435c22 000e0246 00001050 00000000 USER32!SendMessageA+0x47 0012fdfc 73434ca4 00d0382c 00d03754 77d43b4b MSVBVM60!EbResetProjectNormal+0xc18 0012fe2c 73434c39 ffffffff 00000d5c 73434c13 MSVBVM60!_vbaInStr+0x6ff 0012fe6c 73434bbf 00000000 73434921 00d0375c MSVBVM60!_vbaInStr+0x694 0012feb8 73434895 ffffffff 00d0375c 00d00000 MSVBVM60!_vbaInStr+0x61a 0012fefc 73434773 00d0382c ffffffff 00000d5c MSVBVM60!_vbaInStr+0x2f0 7343a360 73430df0 7343177a 734f4228 734f4253 MSVBVM60!_vbaInStr+0x1ce 734f3576 0c2474ff ff0c408b 8b0c2474 11ff5008 MSVBVM60!BASIC_CLASS_QueryInterface+0x17 0424448b 00000000 00000000 00000000 00000000 0xc2474ff *----> Raw Stack Dump <----* 000000000012fb3c 68 3a d4 77 fc 01 19 00 - 46 00 00 00 00 00 00 00 h:.w....F....... 000000000012fb4c 64 fc 12 00 2d 08 98 71 - cd ab ba dc 00 00 00 00 d...-..q........ 000000000012fb5c 64 fc 12 00 2d 08 98 71 - cc fb 12 00 f9 a8 d4 77 d...-..q.......w 000000000012fb6c 2d 08 98 71 fc 01 19 00 - 46 00 00 00 00 00 00 00 -..q....F....... 000000000012fb7c 64 fc 12 00 00 00 00 00 - fc 01 19 00 00 00 00 00 d............... 000000000012fb8c 00 00 00 00 01 00 00 00 - 01 00 00 00 14 00 00 00 ................ 000000000012fb9c 01 00 00 00 00 00 00 00 - 00 00 00 00 10 00 00 00 ................ 000000000012fbac 00 00 00 00 00 00 00 00 - 80 fb 12 00 64 f7 12 00 ............d... 000000000012fbbc 10 fc 12 00 bf ed d6 77 - 70 4f d9 77 00 00 00 00 .......wpO.w.... 000000000012fbcc 20 fc 12 00 0d 45 d4 77 - 00 00 00 00 2d 08 98 71 ....E.w....-..q 000000000012fbdc fc 01 19 00 46 00 00 00 - 00 00 00 00 64 fc 12 00 ....F.......d... 000000000012fbec 44 70 60 00 01 00 00 00 - 5c fd 12 00 00 00 00 00 Dp`.....\....... 000000000012fbfc 00 00 00 00 48 1c 1b 77 - 00 00 00 00 f4 fb 12 00 ....H..w........ 000000000012fc0c 64 f7 12 00 6c fd 12 00 - bf ed d6 77 00 4f d9 77 d...l......w.O.w 000000000012fc1c ff ff ff ff 48 fc 12 00 - 91 78 d4 77 30 70 60 00 ....H....x.w0p`. 000000000012fc2c 46 00 00 00 00 00 00 00 - 64 fc 12 00 2d 08 98 71 F.......d...-..q 000000000012fc3c 00 00 00 00 1c 00 00 00 - 64 fc 12 00 c8 fc 12 00 ........d....... 000000000012fc4c a6 4d fb 77 58 fc 12 00 - 30 00 00 00 30 70 60 00 .M.wX...0...0p`. 000000000012fc5c 46 00 00 00 00 00 00 00 - fc 01 19 00 00 00 00 00 F............... 000000000012fc6c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ *----> State Dump for Thread Id 0xd64 <----* eax=780015dd ebx=0016c9e8 ecx=77f5248c edx=00000000 esi=00000100 edi=00000000 eip=7ffe0304 esp=00f8fe28 ebp=00f8ff90 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202 function: <nosymbols> 7ffe02f2 0000 add [eax],al 7ffe02f4 0000 add [eax],al 7ffe02f6 0000 add [eax],al *SharedUserSystemCall: 7ffe02f8 0000 add [eax],al 7ffe02fa 0000 add [eax],al 7ffe02fc 0000 add [eax],al 7ffe02fe 0000 add [eax],al 7ffe0300 8bd4 mov edx,esp 7ffe0302 0f34 sysenter 7ffe0304 c3 ret 7ffe0305 8bd4 mov edx,esp 7ffe0307 0f05 syscall 7ffe0309 c3 ret 7ffe030a 8ac8 mov cl,al 7ffe030c ff1570464d80 call dword ptr [804d4670] 7ffe0312 8b4510 mov eax,[ebp+0x10] 7ffe0315 33c9 xor ecx,ecx 7ffe0317 663908 cmp [eax],cx 7ffe031a 894dfc mov [ebp-0x4],ecx 7ffe031d 0f840d000000 je 7ffe0330 *----> Stack Back Trace <----* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\RPCRT4.dll - WARNING: Stack unwind information not available. Following frames may be wrong. *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ole32.dll - ChildEBP RetAddr Args to Child 00f8fe24 77f762b7 780016a4 000000f4 00f8ff80 *SharedUserSystemCall+0xc (FPO: [0,0,0]) 00f8ff90 78001601 780019d6 0015f9d0 77f79005 ntdll!ZwReplyWaitReceivePortEx+0xc 001690d8 ffffffff 00000108 0000010c 00000000 RPCRT4+0x1601 00000000 00000000 00000000 00000000 00000000 0xffffffff *----> Raw Stack Dump <----* 0000000000f8fe28 b7 62 f7 77 a4 16 00 78 - f4 00 00 00 80 ff f8 00 .b.w...x........ 0000000000f8fe38 00 00 00 00 e8 c9 16 00 - 60 ff f8 00 f4 b1 58 80 ........`.....X. 0000000000f8fe48 40 00 00 00 78 d4 b2 84 - 38 32 1f e1 69 02 00 00 @...x...82..i... 0000000000f8fe58 68 02 00 00 84 58 3c 85 - 08 0d e6 84 02 00 00 00 h....X<......... 0000000000f8fe68 05 00 00 00 00 00 00 00 - 00 00 00 00 01 00 00 00 ................ 0000000000f8fe78 05 00 00 00 00 10 00 c0 - 00 00 00 00 02 00 00 00 ................ 0000000000f8fe88 08 0d e6 84 a1 f8 57 80 - 04 00 00 00 05 00 00 00 ......W......... 0000000000f8fe98 90 ab 01 e1 c8 99 01 e1 - 00 00 00 00 00 00 c8 00 ................ 0000000000f8fea8 e6 bc f2 e1 d0 2d 09 e1 - ad ec 57 00 c8 99 01 e1 .....-....W..... 0000000000f8feb8 30 00 30 00 b6 bc f2 e1 - e8 02 00 00 2c dc 2f ee 0.0.........,./. 0000000000f8fec8 f0 f6 57 80 e8 02 00 00 - 34 00 00 c0 78 d4 b2 84 ..W.....4...x... 0000000000f8fed8 68 88 01 e1 1c d5 b2 84 - 6c dc 2f ee 80 8b cd 84 h.......l./..... 0000000000f8fee8 c5 86 4e 80 08 dc 2f ee - 04 00 00 00 00 00 00 00 ..N.../......... 0000000000f8fef8 80 8b cd 84 bc 21 2d 85 - 07 00 00 00 b4 8c cd 84 .....!-......... 0000000000f8ff08 4b 00 00 00 ff 00 00 00 - 00 00 00 00 2c dc 2f ee K...........,./. 0000000000f8ff18 e2 85 4e 80 54 8a e7 84 - 46 02 00 00 08 ca 4e 80 ..N.T...F.....N. 0000000000f8ff28 24 8a e7 84 b8 88 e7 84 - ec 88 e7 84 63 ed 58 80 $...........c.X. 0000000000f8ff38 20 d0 1f 85 b8 88 e7 84 - 2f 16 00 78 60 ff f8 00 ......./..x`... 0000000000f8ff48 4a 16 00 78 88 f8 15 00 - 90 87 16 00 d8 90 16 00 J..x............ 0000000000f8ff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff ../M.....]...... *----> State Dump for Thread Id 0xd68 <----* eax=780015dd ebx=0016c5d8 ecx=77120000 edx=00000000 esi=00000100 edi=00000000 eip=7ffe0304 esp=0108fe28 ebp=0108ff90 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202 function: <nosymbols> 7ffe02f2 0000 add [eax],al 7ffe02f4 0000 add [eax],al 7ffe02f6 0000 add [eax],al *SharedUserSystemCall: 7ffe02f8 0000 add [eax],al 7ffe02fa 0000 add [eax],al 7ffe02fc 0000 add [eax],al 7ffe02fe 0000 add [eax],al 7ffe0300 8bd4 mov edx,esp 7ffe0302 0f34 sysenter 7ffe0304 c3 ret 7ffe0305 8bd4 mov edx,esp 7ffe0307 0f05 syscall 7ffe0309 c3 ret 7ffe030a 8ac8 mov cl,al 7ffe030c ff1570464d80 call dword ptr [804d4670] 7ffe0312 8b4510 mov eax,[ebp+0x10] 7ffe0315 33c9 xor ecx,ecx 7ffe0317 663908 cmp [eax],cx 7ffe031a 894dfc mov [ebp-0x4],ecx 7ffe031d 0f840d000000 je 7ffe0330 *----> Stack Back Trace <----* WARNING: Stack unwind information not available. Following frames may be wrong. ChildEBP RetAddr Args to Child 0108fe24 77f762b7 780016a4 000000f4 0108ff80 *SharedUserSystemCall+0xc (FPO: [0,0,0]) 0108ff90 78001601 780019d6 0015f9d0 008d6e58 ntdll!ZwReplyWaitReceivePortEx+0xc 0016c830 ffffffff 0000011c 00000118 00000000 RPCRT4+0x1601 00000000 00000000 00000000 00000000 00000000 0xffffffff *----> Raw Stack Dump <----* 000000000108fe28 b7 62 f7 77 a4 16 00 78 - f4 00 00 00 80 ff 08 01 .b.w...x........ 000000000108fe38 00 00 00 00 d8 c5 16 00 - 60 ff 08 01 7e 99 6c 80 ........`...~.l. 000000000108fe48 e4 74 1d 85 02 00 00 00 - c0 74 1d 85 38 bb ab ee .t.......t..8... 000000000108fe58 7c a6 1a 85 02 00 00 00 - b6 a8 6c 80 c0 74 1d 85 |.........l..t.. 000000000108fe68 84 bb ab ee 46 02 00 00 - 08 ca 4e 80 46 02 00 00 ....F.....N.F... 000000000108fe78 37 fe 34 f7 dc b9 2d 85 - 60 ba 2d 85 00 00 00 00 7.4...-.`.-..... 000000000108fe88 b4 bb ab ee 73 88 2a f7 - 02 ba 2d 85 68 ba 2d 85 ....s.*...-.h.-. 000000000108fe98 46 02 00 00 83 88 2a f7 - 00 00 00 00 b4 b9 2d 85 F.....*.......-. 000000000108fea8 00 00 00 00 46 02 00 00 - 28 bc 2a f7 24 bc ab ee ....F...(.*.$... 000000000108feb8 c8 62 15 85 b0 b9 2d 85 - 90 e4 da 84 50 bc db 84 .b....-.....P... 000000000108fec8 00 e6 04 c0 01 00 00 00 - 8c bb ab ee 8c bb ab ee ................ 000000000108fed8 e8 06 00 00 01 00 00 00 - e0 b9 2d 85 00 00 00 00 ..........-..... 000000000108fee8 00 00 00 00 00 00 00 00 - 01 00 00 00 e8 06 00 00 ................ 000000000108fef8 dc bb ab ee 45 f4 2a f7 - b4 b9 2d 00 ae 0f 00 00 ....E.*...-..... 000000000108ff08 08 bc ab ee 20 bc ab ee - 24 bc ab ee 14 bc ab ee .... ...$....... 000000000108ff18 50 64 15 85 bc 01 da 84 - 46 02 00 00 08 ca 4e 80 Pd......F.....N. 000000000108ff28 8c 01 da 84 20 00 da 84 - 54 00 da 84 63 ed 58 80 .... ...T...c.X. 000000000108ff38 20 d0 1f 85 20 00 da 84 - 2f 16 00 78 60 ff 08 01 ... .../..x`... 000000000108ff48 4a 16 00 78 88 f8 15 00 - 68 b9 16 00 30 c8 16 00 J..x....h...0... 000000000108ff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff ../M.....]...... ===================================================== HELP!..I have $5000 in commercial s/w on that drive..how do I revive it? It attempts to boot, then shuts down before getting to a "safe mode /normal mode screen" B.Griffin USER_DUMP.txt USER_DUMP.txt