I am having an issue with the 'issue' scanner deleting valid files. When I run the issue scanner it picks up on registry files that are related to a GIS programme (Arcview) I use; the files in question are help files. I first noted that it was a problem as when I tried to open a Word document the GIS programme would try to install, even though it is installed already. I let the install run, and after a few minutes it would stop installing, allowing me access to the Word document I was trying to open. I then realised that it was connected to the registry files that were deleted.
How can I remedy this so it won't pick up on the valid files in the future; is this a common occurance; what other valid files may it have deleted? Thanks for help,