DAE

Have not been able to deal with this lately..so I am back. The CD drives open and close. I went to system/hardware device..checked the properties on each drive. It said the device drivers were found, but can not find the hardware (CODE 41). I tried to do a restore on the drivers, but the system said I did not have any drivers to restore..I tried to update the drivers, but it said I have the best drivers for these drives on my system....how do I get my computer to recognize the drives.. Unfortunately, this sytem is a "DELL CLONE", and I can not contact the "manufacturer". Drives Found: HLDTST CD ROM GCR-8481B SONY CD-RW CRX216E My first post concerning this problem occurred after I updated to the latest version of ccleaner and ran it. Coincidentaly..I did the same on my system at work , and I can not access the CD drive on that system at all. Anyone have a solution for me??? Really Desperate! Thanks Doris

Not sure what is going on , but both of my CD drives are not available. When I pull up My Computer, they are not there, and when I put a disk in the message says "can't find dvd rom". I did run CCleaner a few days ago, but not sure if this could have cause a problem??? Could I have deleted something I shouldn't have?Any ideas on how to "reconnect" these devices. I do not know where to begin....THANKS

I have been given a good price from AOL once I told them I was canceling due to lower prices..$9.95/mo unlimited dial-up, (business use) I have been with them a long time and I hate the hassle of switching email etc. Comcast Cable..Maryland...way too expensive, but I have it at home $42.00/mo. I need something cheaper!

I was just wondering how does this forum gets cleaned up? How long do posts stay? Do they automatically get cleaned after a period of time? Where do they go? Maybe this has been addressed already? Just curious.

You may be intitled to your own opinion, but you orignial reply did not even touch on KM1's problem question. This forum has been and will continue to support its users and not bash other programs. If he uses Word and likes it , so be it. I do too and wouldn't change. The help I've gotten here , and respect for others has been the best I've seen. That's why I keep returning.

It did for me. I have XP and the lastest version. I did not want it too. I forgot to uncheck the box. In Issues, File Integrity, I have both boxes checked. Do you? Most CCleaner users check everything anyway.

Another bit of info for some, FYI, maybe you already know, but adding on to a version number ie 1.18 to 1.19 usually means a minor change, probably based on some user input, bug fix etc. Going from 1.18 to 2.0 usually means a major upgrade to the program. At least that was the protocol when I was programming...which was awhile ago It bugs me when a major upgrade is released and low and behold there are major bugs in the program. Are they testing this stuff. A big problem is getting the upgrade out ASAP, to make the $..then fix the problems. We are the being used to test the programs after we have paid big$'s...OK I've said enough..sorry , just one of those things that gets me going.

I think so. It works for me. Anyone else have suggestion? I would start with the startup folder before going into msconfig..thats just me being cautious.

OK This sounds stupid, I'd show you my desktop screen, but don't know how to copy it here.. Also, it take too long for my stuff to load up, and then a long while to log on to the internet, even with cable modem...Not much stuff on desktop, I still haven't run HiJack this yet, which may clean up alot of startup stuff .

Thanks..I'll give it a try. Let you know how it turns out.

Oh my goodness...wish I were there again. You know what they say, if only I knew then what I know now..something like that. I won't share my B'Day, yet. Happy B'Day.

Just want to say Keep It Simple. I hope this website stays this way. Don't all those extras. I just stay in the forum section and like it because it is very basic. Thanks

Great...now what? It looks like I can safely remove most of this stuff. How do I do that? And no, I am not using Firefox or the other software you are referring too. Once removed, how often will I need to do this? I suddenly feel very lost out here. Can you walk me through this? And, once removed, what is left? Thanks.....

I even left the g out, I guess I did not edit my work...but even after your spelling of it, it still didn't look right so I had to look it up. You are correct! Thanks

It is just a way for those programers to track their changes, and as the updates are done, we know when the last time it was we updated. The way I see it is if it isn't broken...I just updated yesterday from a version 1.17...I was not having any problems, so I wasn't planning to update. But then I read the improvements being made, so I said , why not. Appreciate those who started this program and keep improving on it, based on user input.

Appreciate the respect given to those of us who are new at this, learning and looking for support from those more knowledable. And you do not tolerate anyone who abuses this site. Appreciate that too! It is what keeps me coming back. Is there a spell check on here? I usually spell correctly , but then there are those times when you just aren't sure. Thanks Again to all of you!

I was at the bank yesterday and the teller was discussing the movie with a customer. She has not seen ANY of the Star Wars movies. I couldn't believe it. I said, you must have been born after 1977, she laughted and said yes. She said she grew up in a household of girls and all they watched was some Pony show?? Anyway, I grew up with the Batman series, am a big "superhero" fan, (Batman 1st, of course). I told her that I am looking forward to the newest Batman movie. I have three sons and have gotten them hooked on it too. When they were little they had all the batman toys, even dressed up in capes. It was so cute. I am female, and love this stuff. (I played with Barbies when I was little, I kept all of it thinking I would have girls, Oh Well) Looking forward to the Star Wars Movie...I have seen them all. Saw the first one (actually 6th in the series) back in 1977 in the movies. If you did not see it at that time, you would not understand the impact of seeing such technology on a big screen. It just was not seen before. When the words first came across the screen scrolling into space...WOW, that sent chills down everyones spines. Try to explain that to the kids these days. And to think the original movie was done on such a small budget. Have A Good Day!

Merijn's Download Website <{POST_SNAPBACK}> Here is the log file. I just ran it this morning after downloading the software and having run CCleaner and spyware removal software: I have no idea what this all means and if I use this software again, I would not know what to do either. How can I find out what to keep, and/or what not. THANKS....I am always wanting to clean stuff up on the pc if it is not necessary. P.S. This pc is used by the whole family but I do know my one son does the downloading. I have warned him over and over about downloading stuff on here. Logfile of HijackThis v1.99.1 Scan saved at 7:47:05 AM, on 5/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\WINDOWS\system32\svchost.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\HP\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\iPod\bin\iPodService.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe C:\PROGRA~1\COMMON~1\AOL\110857~1\EE\AOLHOS~1.EXE C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\PROGRA~1\COMMON~1\AOL\110857~1\EE\AOLServiceHost.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\America Online 9.0a\waol.exe C:\WINDOWS\system32\wuauclt.exe C:\DOCUME~1\Doris\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=22028 R3 - Default URLSearchHook is missing F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\AUserInit.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll O2 - BHO: Starwood Toolbar - {CAC335E0-9FFB-4a59-A3F5-03B7713E937B} - C:\WINDOWS\system32\starwood.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O3 - Toolbar: Security Manager Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: Starware - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - C:\Program Files\Starware\bin\Starware.dll O3 - Toolbar: Starwood Toolbar - {CAC335E0-9FFB-4a59-A3F5-03B7713E937B} - C:\WINDOWS\system32\starwood.dll O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKLM\..\Run: [AS00_Gear311T] C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe -hide O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1108571938\EE\AOLHostManager.exe O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [AOLCC] "C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe" /startup O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU) O15 - Trusted Zone: *.musicmatch.com (HKLM) O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...up1.0.0.8-2.cab O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m...83/mcinsctl.cab O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m...,20/mcgdmgr.cab O16 - DPF: {CAC335E0-9FFB-4A59-A3F5-03B7713E937B} (Starwood Toolbar) - http://www.starwoodhotels.com/dp/en_US/com...bar/install.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISEXEng - Unknown owner - C:\WINDOWS\system32\angelex.exe (file missing) O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I have seen these discussions in the forum. Is this something I need to be concerned about? Don't know what it is, but when I looked at someone else's post I thought I should inquire?? Does this have something to do with spyware? Thanks!

I ran CCleaner today. I saw HOTKEYS and was not sure what they are, do I delete them? Also Under TOOLS, Startup, all these programs that load at startup, are they necessary. If I delete them, what will that do? There are some programs loading that I am sure I don't need at startup, but will the program be unaffected? Will the programs load again at startup at some other point in time? I am very cautious running anything that DELETES. When I run my spyware programs, anything it finds I save to a quarantine file, in case I find out later that I need some file. Thanks!!

really..I guess I just don't trust what is out there. I find so much "crap" on my pc , guess that's what brought me here in the 1st place.

Ditto..I did not see any mention of leaving the computer on with high speed internet allows hackers, viruses , worms, etc. to access your computer. So, if you leave it on, make sure you have the firewalls, etc..the only way to prevent this access is by turning the pc off. And, some people just turn it OFF..it should be Shutdown through windows, not just turning off the power button. That can cause problems too. Just had to mention the above... Couldn't just pass it up..no offense