John_g

Hi everyone, I need some time to figure out, why me Sophos Endpoint Security and Control version 9.5 failed to start after some time with an error which does not give really a hint to the problem. ------------------------------------------------------- Involved software Operating System: Windows 7 Enterprise 64Bit Sophos Endpoint Security and Control version 9.5 CCleaner v3.05.1409 ------------------------------------------------------- Searching the registry for errors, CCleaner lists the following RegKey: ActiveX/COM Fehler LocalServer32\C:\PROGRA~1\Sophos\SOPHOS~1\SAVSER~1.EXE HKCR\CLSID\{D2B7A809-15DC-40B4-A1E1-C61EA97191DB} Removing that key leads to the problem, that Sophos Endpoint Security and Control version 9.5 cannot be started again. The error message is (in German): ------------------------------------------------------- Sie sind kein Mitglied einer Sophos-Gruppe. Um diese Anwendung starten zu k?nnen, m?ssen Sie ein Mitglied der Gruppe SophosAdministrator, SophosPowerUser oder SophosUser sein. Wenden Sie sich an den Administrator. ------------------------------------------------------- The error mesage is definitely wrong, because the user is still a member of the group SophosAdministrator as it is done from Sophos Setup. Never the less looking into the Eventviewer from windows I finally found a hint to the problem (in German): ------------------------------------------------------- Durch die Berechtigungseinstellungen (Computerstandard) wird der SID (S-1-5-19) f?r Benutzer NT-AUTORIT?T\LOKALER DIENST von Adresse LocalHost (unter Verwendung von LRPC) keine Berechtigung zum Aktivierung (Lokal) f?r die COM-Serveranwendung mit CLSID {D2B7A809-15DC-40B4-A1E1-C61EA97191DB} und APPID Nicht verf?gbar gew?hrt. Die Sicherheitsberechtigung kann mit dem Verwaltungsprogramm f?r Komponentendienste ge?ndert werden. ------------------------------------------------------- This error occurs every minute and points to the RegKey {D2B7A809-15DC-40B4-A1E1-C61EA97191DB} which is part of Sophos. To get Sophos running again I had to uninstall it from the system, make a restart and after that a new installation. Simply running the Installer over an existing installation did _not_ fix the problem for me! Solution: A temporary work around is to make an exception for this key in CCleaner, so that it is not removed. A better solution would be to fix that in next version of CCleaner. Hopefully this is helpful for other users, too. Kind regards John

Maybe it's a old suggestion, but, just to make sure. Would be nice if CCleaner empty the Recent folder of MS Office, in this location: %userprofile%\Application Data\Microsoft\Office Thanks and keep it up, it's an excellent software!

Hi, Does anybody know of a program that can wipe all files that are found with recuva. I know there are programs that do secure deletion when you are deleting, but I need one for after it has already been beleted. Also is there a program that automatically securely deletes fires when removed from the recycle bin? thanks

http://www.howtogeek.com/howto/windows-vis...vista-explorer/

Thanks. So the answer is: uncheck Window Size/Location Cache & User Assist History.

How do I prevent CCleaner from deleting my folder view preferences & the applications on the start menu?