Gil Ong

Both Chrome and Firefox are two different platform and definitely will have different results. I have tried your method suggested and it does not really work with Chrome. Furthermore, the suggested method is for not using CCleaner to clean those data but for this case, CCleaner is applied and it's work perfectly in the past with a single run and everything was wipe clean (even without turn on the "special permissions").

I didn’t have any “special permissions" set for any website inside my Chrome's setting. I just tried out what you have suggested to select the "clear cookies and site data when you close all windows" and closed the Chrome window. Result shown the same with those site data still remained there. Since CCleaner's team already take this up, I will just wait for the solution in their next release. Thanks all for the help.

Thanks for looking into this issue. The previous version used is V 5.90.9443 (64-bit).

I can confirmed the older CCleaner did clear that list in the past. This issue only noticed after Chrome / CCleaner latest version update. Same issue was highlighted in last Dec 2021 after Chrome update, so as you mentioned that Chrome update did changed something that CCleaner didn't able to pick it up. Will this case be brought to the CCleaner Developers to address it in the next release?

As mentioned previously, there aren't any "customized" setting done on both Chrome or CCleaner and this issue only noticed AFTER the update of Chrome & CCleaner recently. Below are the screenshots to give a better picture of the setting conditions of both tools. (1) Google Chrome - Under "Privacy and Security", shown default setting for cookies as "Block 3rd Party Cookies". 2) The rest of Cookies setting under same column shown as default "OFF" mode. 3) Further down of the column shown NO "customized behaviors" added or created. 4) Under "Sync and Google Services" setting, all options are default as OFF mode. 5) For CCleanner - Under "Options" setting, the cookies column shown "Nothing" set for "Cookies to Keep". 6) Under "Exclude" setting column, shown NOTHING there to be excluded for the run. Below screenshots shown how the CCleaner's process of clean-up was performed. 1) CCleaner's status shown after all data removed after the run was completed. It shown 82 files with 200KB of cookies deleted. 2) Re-run the process again after previous Step-1 by pressing the "Analyze" button, result shown there is nothing left to be deleted or removed. 3) Back to Chrome "Privacy and Security" tab ---> under "See all site data and permissions" column, shown there are records remained and not able to clean up. In the past, this column will be "EMPTY" after CCleaner complete the run, but not for this round after the update version. Hope with this complete screenshots will give a clear picture on how the setting and process result look like here. Not sure whether this is only happen on my system, or anyone can double confirm this by doing a trial run will be much appreciated. Hope CCleaner's Support Team will also take a look on this issue and advice what need to be done to solve it.

Normally when run the CCleaner, it will automatically clear off everything without leaving anything appear on the list even with 0 B. This is weird and abnormal.

1) CCleaner's setting with "Cookies to keep" column all empty up. Nothing there to keep. 2) Browser is always close prior running the CCleaner, so it won't be the root cause. 3) Browser sync setting is TURN OFF mode. In fact, this is a repeated issue as I had reported before back in 2021 (posted on 13 Dec 2021). With the recent Google Chrome update version together with CCleaner on 24-Oct-2022, which triggered a synchronization issue between two. Previously CCleaner's team resolved the issue with a fixed release version and since then it never happened until this round.

The issue here is the CCleaner not able to wipe clean all cookie data captured in the Google Chrome's "Cookies and other site data" tab. Normally CCleaner will wipe off "everything" from this data tab without leaving any cookie data there unclean once the run is completed. Today discovered that's not the case and there are few cookies found remains there even re-run CCleaner multiple time (refer to screenshot attached). I even try re-installed the older version of CCleaner (v5.90) and re-run the process. Unfortunately the result still showed the same. Unsure the issue is related to the recent update of Google Chrome (V107.0.5304.107) which caused this glitch. It make no sense to use CCleaner if it can't clear all cookies data automatically. Need a technical assistance to look into this issue to resolve this bug.