karam2 Posted February 26, 2015 Share Posted February 26, 2015 (edited) After installing CCleaner v5.03 to my pc (winXP sp2) and after any open & exit of CCleaner, pc restarts. I had to turn back to previous version. Thank you in advance Edited February 27, 2015 by Andavari Email address removed from post to protect poster from spam Link to comment Share on other sites More sharing options...
Moderators mta Posted February 26, 2015 Moderators Share Posted February 26, 2015 try getting SP3 for XP. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
trium Posted February 26, 2015 Share Posted February 26, 2015 im not the expert with this, but try v3.28 or 4.19 Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 26, 2015 Moderators Share Posted February 26, 2015 Is SP2 still supported by ccleaner? Do you have the option shutdown after clean checked off in ccleaner's settings? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
prasanta1 Posted February 27, 2015 Share Posted February 27, 2015 SAME PROBLEM OCCURED ,MY PC TOO.EVEN I INSTALLED THIS 5.03 VERSION TO 3 COMPUTERS (INSTALLED OS:XP SP2).THE SAME RESTARTING PROBLEM OCCURED AND GETTING BLUE SCREEN TO SHOW "FATAL ERROR" .I THINK THIS VERSION HAVING BUGS.SO,DO NOT INSTALLED THIS 5.03 VERSION UNTIL IT'S BUGGS HAS BEEN FIXES.SOME BODY SAYING THAT GO FOR XP SP3,BUT I THINK HE DON'T KNOW STILL XP SP3 HAVING BUGGS. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 27, 2015 Moderators Share Posted February 27, 2015 Please refrain from using all caps, it's considered shouting and is difficult to read. You're correct SP3 has bugs, although every Windows version ever released has bugs. The issue could be because of SP2 being used, I can't begin to think of a software that still claims to fully support it. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 27, 2015 Moderators Share Posted February 27, 2015 I can't begin to think of a software that still claims to fully support it.And very soon sp3 will follow ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
karam2 Posted February 27, 2015 Author Share Posted February 27, 2015 Thank you all for your responses. I actually prefer to use a previous version of CCleaner than installing sp3 which probably would cause other problems to me. Hoping next versions will be xp sp2 compatible... Link to comment Share on other sites More sharing options...
freddyhard Posted March 2, 2015 Share Posted March 2, 2015 like the OP i have winXP with SP2. when i run ccleaner 5.03 i get BSOD. i went back to 5.02 with no issues. Link to comment Share on other sites More sharing options...
Guest MrT Posted March 5, 2015 Share Posted March 5, 2015 Hi everyone, There is a problem with XP SP2 and Microsoft has posted a hotfix: http://support2.microsoft.com/Default.aspx?kbid=921337 We have applied this patch to our testing machine and problem was fixed. No more BSOD after installing it. We are working on a solution to avoid this problem, but in the meantime, you might want to consider this hotfix... Thanks MrT Link to comment Share on other sites More sharing options...
karam2 Posted March 6, 2015 Author Share Posted March 6, 2015 In case you find a solution for this problem (without the need of patch installation) could you please inform us? Thank you in advance MrT. karam Link to comment Share on other sites More sharing options...
logokiller Posted April 8, 2016 Share Posted April 8, 2016 Had the same problem and have a way to work around it. The system gave a blue screen and a big crash. After restarting everything is fine. stop c000021a {onherstelbare systeemfout} het systeemproces windows subsysteem is onverwacht afgebroken met de status:0xc0000005 (0x7c9106c3 0x00ebec24) I think it means: stop c000021a {not repairable systemfailure} the systemprocess windows subsystem has been broken down unexpectedly with the status:0xc0000005 (0x7c9106c3 0x00ebec24) Solution: Install crapcleaner v5.1 but do not start the program then go to c\program files\ccleaner\ccleaner.ini and start that up. In that ccleaner.ini file there is text that says things like monitoring=1, make sure that all kinds of monitoring is off is 0. Then you can start the program and it works fine on windows xp sp 2. But do not set any monitoring on in the program! Link to comment Share on other sites More sharing options...
Moderators Andavari Posted April 8, 2016 Moderators Share Posted April 8, 2016 Interesting that the Monitoring feature would cause a BSOD, but you are using XP SP2. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now