SMFletcher91 Posted November 21, 2014 Share Posted November 21, 2014 My new computer has had this problem since the beginning of me using CCleaner on it. When I run CCleaner, regardless of what options I have ticked (minus Recycle Bin), it says it's deleted 224 files at 41,808KB in my Recycle Bin. Every time. 224 files. But there's nothing in my recycle bin. When I checked the ccleaner debug log, it said those files it was "deleting" were in a protected system folder. There is also 1 internet explorer file it keeps trying to delete in the same manner at 5,121KB. If I actually delete a file and run CCleaner, it says it's deleted 225 files from my recycle bin, and that one file I deleted is gone. It's working properly, it's just showing that it's deleting files that it's not, and it shouldn't. I am running a Dell Inspiron 1500 with 8GB RAM, an Intel Core i5-4210U CPU, Windows 8.1 64-bit computer. Any suggestions as to how to make this stop? I've tried to attach my CCleaner debug log file, but the internet here is slow, so I've copied and pasted below Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 21, 2014 Moderators Share Posted November 21, 2014 I've changed your copy and paste to a text file as it was way way too long for the forum!! Sounds like you may have a corrupt recycle bin..see here to fix it http://www.thewindowsclub.com/recycle-bin-is-corrupted-windows Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
CSGalloway Posted November 21, 2014 Share Posted November 21, 2014 Why not suggest doing a chkdsk on C: ? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted November 21, 2014 Moderators Share Posted November 21, 2014 Why not suggest doing a chkdsk on C: ? It's worth doing when problems arise. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 22, 2014 Moderators Share Posted November 22, 2014 Because fixing a corrupt recycle bin is very fast compared to a chkdsk. Another link, with screenshots, to fix the bin is here (works on Vista Win 7 and Win 8) http://www.vistax64.com/tutorials/131294-recycle-bin-corrupted-cannot-delete-file-folder.html Why not suggest doing a chkdsk on C: ? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
SMFletcher91 Posted December 1, 2014 Author Share Posted December 1, 2014 The problem was resolved by rebuilding the Recycle Bin as suggested. The one Internet Explorer item keeps being deleted still (but it's not actually being deleted), but I'm really glad to see the Recycle Bin problem fixed. Thank you very much for your help! Link to comment Share on other sites More sharing options...
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