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I sent this, it's useless

I have updated my CCleaner Professional to v 6.23 on my Windows laptop, and have read that Cloud Drive Cleaner is now available to all registered users. Where so I find this facility, and are there any instructions on its use, or is it intuitive?

HSBC Customer Services: A Comprehensive Review for 2024 Introduction about HSBC HSBC is a titan of stability and reliability in the lightning-fast world of finance, where choices have the power to create or destroy opportunities. Being one of the world's top financial organizations, HSBC has earned its position with a heritage spanning more than a century and a worldwide presence that encompasses every continent. Established in Hong Kong in 1865 to promote commerce between China and Europe, HSBC has progressed into a worldwide force, catering to more than 40 million clients across more than 60 nations and territories. Since its modest beginnings as a small Asian bank, HSBC has expanded into a massive player in the banking sector, providing a wide range of financial services and products to individuals, companies, and, and institutions worldwide. Customer Service Steps At HSBC, we recognize that providing outstanding customer service is essential and not just a polite way of saying "please." Our devoted team of customer service specialists is committed to providing you with the assistance you require at any time. This is how we make sure that your time banking with HSBC is truly exceptional: Accessing HSBC Customer Services: Encouraging you to contact us is something we really believe in. HSBC provides a variety of ways for you to get in touch with our customer support team, including live chat on our website, email correspondence, picking up the phone, and social media. With our 24/7 availability, help is very easy and fast Identifying the Issue: Our customer support representatives have received training in both problem-solving and problem-understanding. We can identify the source of the problem and provide you the best remedies if we actively listen to your worries and show empathy for your circumstances. Providing Solutions: Identifying the issue and finding a quick, satisfactory solution are our main objectives. Our staff is prepared to tackle any obstacle with professionalism and experience, whether you're having technical issues with your online banking, have inquiries regarding your account, or need help with a transaction. Ensuring Satisfaction: Your contentment is our top priority. After we've resolved your issue, we don't just say goodbye and go on; we follow up to make sure you're entirely happy with the solution. We are always here to help if there is anything more we can do to support you. Customer Service Process HSBC's customer service process is designed to make your banking experience as seamless and stress-free as possible. Here's how we do it: Accessibility: We are aware that offering outstanding customer service requires being accessible. For this reason, we provide a variety of ways for you to get in touch with our support staff, including phone numbers, email addresses, live chat options, and social media pages. You can be sure that we'll be here to help you every step of the way, regardless of how you choose to contact us. Personalized Assistance: Every client is different, with their own wants and preferences, and we acknowledge this. Our customer care representatives are therefore equipped with the necessary training to offer individualized support based on your unique needs. We will collaborate with you to identify the alternatives that best meet your needs, whether you're a seasoned investor considering wealth management options or a first-time homeowner searching for a mortgage. Efficiency: Time is critical in the fast-paced world of today. We thus make an effort to respond to your questions and concerns in a timely and effective manner. We want your banking experience to be as seamless as possible, so we work hard to reduce any annoyance you might encounter. FAQs Here are some frequently asked questions about HSBC customer service: What is HSBC Support? For any queries or worries you may have regarding your HSBC accounts or services, our committed customer support team is here around-the-clock to help. We call them HSBC Support. HSBC Support: How can I contact HSBC customer support? You can reach out to HSBC customer support through our toll-free helpline, email, live chat, or social media platforms.

have you updated ccleaner to build 6.23? if not, try that.

Even scanning for driver updates does not completed now.

Ever since the last upgrade, the driver update does not work. It hangs and will not complete. I am using the paid pro version. And seriously, is the community board now the only way to get support?

for years have been cleaning out 800 to 2200 every single day... in CCleaner HEALTH CHECK.. With this latest updated version of CCleaner .... no mention of "TRACKERS" anywhere ... what the ?????? WHAT is going on here ?????

I've been trying to figure out how to cancel. The issue is I've read that the trial was supposed to end but it didn't and the license says it has 0 days left. My biggest issue is that I only wanted it for the trial and completely forgot about it till now and thought it would end at the due date. I've been trying to figure out how to cancel it for the past couple hours. I also don't have the money to pay it

Problem solved. Thank you so much :)

Thanks, let's wait for the staff to respond to my escalation of your expiry date issue.

No, currently only the October license is in use, which I will change when the problem is resolved. Currently on 2 of my 3 machines, use the key requiring renewal in July 2025.

It's pretty annoying to, say, be typing an email and suddenly be thrown into a new update. Please at least add an option to not grab focus (I understand that you might be really excited about your product, but this current method can be a pita).

Hi @CCleaner Cleaning Team : Thank you for the confirmation. It would be helpful if that bug fix was documented in the version history at https://www.ccleaner.com/ccleaner/version-history, as well as the v6.23 release notes at https://www.ccleaner.com/ccleaner/release-notes and v6.23 release announcement at https://www.ccleaner.com/knowledge/ccleaner-v6-23-11010?cv=v6-23-11010 . -------- Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4291 * Firefox v125.0.1 * Microsoft Edge v123.0.2420.97 * Microsoft Defender v4.18.24030.9-1.1.24030.4 * Malwarebytes Premium v4.6.12.323-1.0.2309 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.23.11010

Thank you for reporting this! We've resolved this issue in CCleaner 6.23. Here's an update.

Thank you for reporting this! We've resolved this issue in CCleaner 6.23. Here's an update.

Hey everyone! CCleaner 6.23 is here! Some users reported previously that the extension related browser cookies were showing in the scanning results. We’ve added a fix for that in CCleaner 6.23. Related posts: https://community.ccleaner.com/topic/66708-not-cleaning-edge-and-chrome-cookies/page/2/#comment-34812 https://community.ccleaner.com/topic/66714-imposibilit%C3%A9-deffacer-une-extension-dans-chrome-et-edge/#comment-347479 Thanks everyone for reporting the bugs and helping us improve CCleaner, Marijana

Got it. Thanks!

I can confirm that this issue is now resolved in CCleaner V6.23.

Thanks to everyone who provided feedback. Further to my 15-Mar-2024 post <here> about my built-in MS Edge browser extensions, I can confirm that this bug appears to be fixed in CCleaner v6.23. I use CCleaner Free Portable and ran test Custom Cleans ("Analyze" only, did not click "Run Cleaner" to proceed with the disk clean) with v6.21, v6.22 and v6.23 today. The buggy v6.22 found 20 MS Edge "cookies" to clean, including 3 extensions with descriptors like "Cookie: extension://nkeimhogjdpnpccoofpliimaahmaaom" ... ...while v6.21 and v6.23 both only found 17 "cookies" as expected. I ran a second scan with v6.23, but this time I clicked "Run Cleaner" to proceed with the disk clean, and all MS Edge cookies were correctly cleaned and no residual cookies were detected on a third scan. --------- Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4291 * Firefox v125.0.1 * Microsoft Edge v123.0.2420.97 * Microsoft Defender v4.18.24030.9-1.1.24030.4 * Malwarebytes Premium v4.6.12.323-1.0.2309 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.23.11010

Good, I understand about getting the 3 licences combined into 1 Pro Plus licence. Once we have that expiry date sorted out then I may have another tip for you there. As you are not getting a good response from support then I've asked a staff member to get involved and shake things up. They are usually fairly quick to get results when we step in and ask. A further question - are those other 2 licences both used already on PC's? (I'm trying to see if there will be one device spare on the Pro Plus licence so that you can then use it on Android too).

Yes I dissociated the key on Android, so no more problem for that, I leave it aside. On the other hand, yes, I renewed this same key on April 3 for 3 machines, for 1 year. I had already sent an email to support but no response. And yes I also have two other keys that I wanted to replace with the one I renewed to coordinate the expiration dates and have the same license key. And thanks for the helping hand ^^

Thanks, That is showing that you currently have 3 Active CCleaner licences; Two for CCleaner Pro, one ending in Oct 2024 and one in Sept 2024. One for CCleaner Pro Plus ending in July 2024. So we are just talking about the Pro Plus one here. You say that you renewed it on April 3rd for another year but that it is not yet showing the new expiry date. It may just be taking time for the date to be changed for the renewal, but now what is happening (or not happening) is a bit clearer I've asked for a Staff member to make a check and give things a poke if necessary. I'd suggest just leaving the Android alone for the moment. Let's get that expiry date sorted out first and then we can take a look at what is happening with Android.

Well... I dissociated the key from my Mobile application, but I can't re-enter it even if I click at the top right ("Already purchased?") This takes me back to the beginning...

I have a 20 character key by entering the "-" I entered my email address and received the summary, except the last active key indicates one user, instead of three and the expiration date is not the correct one....