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  2. The original question is from 9 months ago and did not ask that at all. (Because as Dave CCleaner stated in post 2 CCleaner didn't do what you say at that time). Yours is a different question that applies now that CCleaner has changed, and the answer is simply to use Custom Clean and not Health Check. Health Check will always check for software updates, it is meant to do that. Custom Clean does not check for software updates at all. (If you want to check for software updates when using Custom Clean then you have to use the seperate Software Updater tool, which is what the OP was about). To make CCleaner use Custom Clean as the default cleaning method then go to Options>Settings and change CCleaner Home Screen to 'Custom Clean'. Once you have done that it will then use Custom Clean every time, (and not check for software updates) unless you specifically click on Health Check.
  3. Thanks for the new entries, suggestions and replies. Winapp2.ini update: https://github.com/MoscaDotTo/Winapp2/commit/3a19c2fc3dc9cf26bfd93f0bb20f5dd19209df05 Winapp3.ini update: https://github.com/MoscaDotTo/Winapp2/commit/f212def9545fe82aa2f3cccd31a9665415e75c31
  4. Today
  5. I might sound really stupid but I cannot work it out! I have optimised some of my files but now I cannot find them on my phone. Where do I find them please? I opted to delete the originals but now I can't find them at all Many thanks
  6. Does anybody understand the original question?? The question was how to disable this nusance of automatic software "updates" which we have not agreed to. Everytime the software wants us to update our software and there seems to be no function to disable this intrusion into our system.
  7. New entry: [CobraTek PC Info Logs *] [CobraTek PC Info Logs *] Detect=HKCU\Software\CobraTek\PC Info LangSecRef=3024 Default=False FileKey1=%LocalAppData%\CobraTek\PC Info\ChangeLog|*.txt FileKey2=%LocalAppData%\CobraTek\PC Info\Log|*.*
  8. I want to recover files from the cloud (One Drive)
  9. This code works fine. I run with Offline accounts. I have to stop services "CDPUserSvc_44dec" and "Connected Devices Platform Service" prior to cleaning. The caches load back up when the services are restarted or the system is rebooted. Should a Warning message be added such as: Warning=Stop Services "CDPUserSvc_44dec" and "Connected Devices Platform Service" prior to cleaning. Restart after cleaning
  10. Try whitelisting as shown here https://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617
  11. Have you installed the Trend Micro upgrade? https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspx Have you tried this? https://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617
  12. I use Trend Micro. Have used it for probably at least 15 years. Never had a problem before.
  13. I purchased ccleaner professional today 3/29/20, and it is not working. It is supposed to be valid until 3/29/2021
  14. Dunno about that, but Scheduler never worked for me anyways, so I don't use it at all coz useless, unfortunately!
  15. From Fahrenheit to Celsius and back! And add a temperature widget! Thanks!
  16. I tried your link to Office diagnostics. Everything worked until Setup diagnostics. It just kept cancelling the Setup diagnostics. When I am in Word and click on Mailings, then either labels or envelopes, I get this error message: "there is a problem with the label information. You may correct this by repairing Office or by reinstalling label information". When I researched, it says to run regidit. I am too scared. Any ideas how I can fix? I have a small craft business and use labels and envelopes in Word daily. Thanks.
  17. Tim D

    Tim D

    nukecad. I just downloaded from the page you suggested . CCleaner still would not open.
  18. Yesterday
  19. Thumbnails in many cleaning tools are usually deleted, or can be selected to be deleted (even Windows built-in Disk Cleanup can delete them if selected), and with you being a photographer that creates a problem. Personally I'd have a separate partition or secondary disk drive just for the storing of photos that can survive even a format of the OS drive letter such as during reinstalling Windows, etc. Although it's vital to have relatively recent external backups on a portable HDD or SSD that can have a compressed disk image (like a weekly backup), and/or mirrored copies (daily backups) of your important work files.
  20. should I take ccleaner off the exception list at a later date so Trendmicro can scan ccleaner I had previously installed the 2020 upgrade to Trend Micro , that didn't fix the problem with ccleaner
  21. Try this to force it to close: https://support.apple.com/en-us/HT201276
  22. Make sure the name you are entering is the same name you registered. The usual cause though is mistyping numbers/letters, 1 & l, 2 & Z, 5 & S, 8 & B. Try copying the key from your email and pasting it in to the registration box. (Just copy the whole thing and paste it into the first box).
  23. Hi @Carlos G Garcia - please check here https://piriform.zendesk.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional (and especially the bit about those being capital "i"s and not "1"s in your licence key.
  24. Yes! Personally I'd install the upgrade to Trend Micro which for some has fixed the issue with it blocking CCleaner - then in that scenario there'd be no need to have an exception/white list for it.
  25. Afraid not, it's all or nothing. The only option like that in CCleaner is for the Recycle Bin and Windows Temp Folders, which can be left alone for 24 hours. Options>Advanced.
  26. CCleaner Free 1.17.603 is on my MacBook Air twice and I cannot remove it. When I go to "Apps" and try to move the CCleaner app into trash, it says "app is open and must be closed". But I cannot close it because it is frozen. When I click on any part of the CCleaner open window, like for "settings" it just makes a beep sound but does not react to my click. Can somebody help me remove both apps of CCleaner from my computer. Since my attempt at download last week, i am experiencing other computer problems like the dock disappeared and the menu bar. Thanks in advance! Liz
  27. Hello! I am at my wits end. I just purchased PRO and every single time I try to register the software it says it is invalid.
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