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CCleaner Help Requests

Need help installing or using CCleaner on your PC? Be sure to check the the CCleaner support website. If you need information on your paid CCleaner licences, expiry dates, registration information and download links you can get that directly from the CCleaner licence lookup. Can't find the answer in the FAQ files? Maybe it has already been asked and answered here - or start your own thread.
IMPORTANT: You may experience problems running CCleaner if your AV definitions are out of date. If your CCleaner has stopped working and you are using an old version of Trend Micro antivirus protection, you will need to update your Trend Micro from here https://esupport.trendmicro.com/en-us/home/index.aspx.

1,710 topics in this forum

  1. Virus false positive ? by update to version 6.06.10144

    By arleetel,
    • 2 replies
    • 542 views

  2. Ccleaner for Ukraine licence renewal

    By dunkanenko,
    • 1 reply
    • 871 views

  3. Exclude newer temp files

    By DANIELPEREZ,
    • 2 replies
    • 592 views

  4. Hmmmm....something's not right But we can fix the issues we were able to find...

    By Luckylevi,
    • 5 replies
    • 596 views

  5. Always MANY Trackers...Despite

    By mvm,
    • 2 replies
    • 985 views

  6. [Solved] Chrome last 8 'History' not being cleaned.

    By LogicalRon,
    • 22 replies
    • 2k views

  7. Upgrade my product

    By Leif B,
    • 0 replies
    • 512 views

  8. Upgraded to pro but nothing happened

    By Assarbjork,
    • 2 replies
    • 478 views

  9. invalid e-mail address

    By undouble,
    • 1 reply
    • 528 views

  10. Smart Cleaning alerts

    By FabioA,
    • 4 replies
    • 766 views

  11. Mark as Solution?

    By Baldrick,
    • 5 replies
    • 573 views

  12. Google Drive is always disabled at startup of my PC

    By Bert Klaver,
    • 7 replies
    • 1.2k views

  13. CCleaner renewal subscription autobilling cancellation and refund

    By swampygirl,
    • 2 replies
    • 1.3k views

  14. Upgrade to Multi-Device Cleaner Premium

    By petersprenz,
    • 6 replies
    • 1k views

  15. Info about renewal

    By SueS,
    • 1 reply
    • 392 views

  16. CCleaner logging me out of Adobe and Skype programs

    By Jay Smith,
    • 5 replies
    • 695 views

  17. How to disable Auto Extension of license?

    By draconis72,
    • 2 replies
    • 3.4k views

  18. Issues ... with Currently 'NO' Answers.... HELP!

    By Banballow,
    • 2 replies
    • 815 views

  19. Trouble with Thunderbird - need to exclude it in cleanup

    By sillycat41,
    • 7 replies
    • 672 views

  20. I can't reinstall the program

    By NikaNsk,
    • 4 replies
    • 1.1k views

  21. Refund claim

    By Moshe Grundman,
    • 2 replies
    • 897 views

  22. CCleaner not forcing browser to close leaving cookies undeleted

    By Baldrick,
    • 4 replies
    • 630 views

  23. How to add custom rules to winapp2.ini?

    By Apesbrain,
    • 2 replies
    • 903 views

  24. I need to restore to undo a registry cleaning - Windows 10 is blocking me

    By CCdavie,
    • 2 replies
    • 972 views

  25. Got ripped off [credit for time remaining on old licence]

    By sjtate53,
    • 1 reply
    • 796 views
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